• Coaching Your Swing

    lrogers
    If you're looking to stop slicing every time you're of the fairway, this is a great resource to help you out!

  • Latent Demand

    lrogers
    Background The ambition for digital engagement is driving business change programs globally.  The goals are to be where the customer is (their behaviour is underpinning this change), reduce OPEX, and enhance customer metrics such as CSat or NPS....